Returns
RETURNS POLICY
Returns must be lodged within 30 days of purchase date.
Your purchase can be returned for a credit voucher or refund for all full prices items that are unworn and in original condition.
Please note: Due to hygienic reasons, earrings cannot be returned.
Returns aren't allowed for 'change of mind' on purchases of sale items, unless you require an alternative ring size, in which case a credit voucher will be issued. Returns are allowed for full priced items purchased during a storewide discount.
If your jewelry matches the above conditions, have your order number ready and lodge a return by emailing info@venusrising.co
Once returns are received, they will be processed within 5 business days.