Returns

RETURNS POLICY

Returns must be lodged within 30 days of purchase date.

Your purchase can be returned for a credit voucher or refund for all full prices items that are unworn and in original condition.

Please note: Due to hygienic reasons, earrings cannot be returned. 

Returns aren't allowed for 'change of mind' on purchases of sale items, unless you require an alternative ring size, in which case a credit voucher will be issued.  Returns are allowed for full priced items purchased during a storewide discount.

If your jewelry matches the above conditions, have your order number ready and lodge a return by emailing info@venusrising.co

Once returns are received, they will be processed within 5 business days.